Privacy Policy

Effective Date: February 15, 2026

At Sage Pet Waste Removal LLC, we take your privacy as seriously. This policy explains how we handle your information when you use our website or services.

1. Information We Collect

As a service-based business, we collect information that identifies, relates to, or describes you (“Personal Information”).

Identifiers: Name, service address, billing address, phone number, and email.
Sensitive Information: Gate codes or specific property access instructions.
Commercial Information: Service history, pet details (number/size of dogs), and payment records.
Electronic Activity: IP address, browser type, and interactions with our website via cookies and Google Analytics.

2. How We Collect and Use Data

We collect data directly from you when you sign up, and automatically via cookies when you browse.

Service Delivery: To find your yard, scoop the waste, and contact you about gate issues or weather delays.
Payments: We use third-party payment processors (e.g., Stripe/PayPal).
Marketing: If you opt-in, we use your email/phone to send service reminders, promotions, or company updates.
Analytics: To see how many people are visiting our site and improve our user experience.

3. Third-Party Sharing

We do not sell your personal information. We only share data with “Service Providers” necessary to run our business:

Payment Processors: To handle billing.
Scheduling/CRM Software: To manage our routes and customer accounts.
Analytics Providers: Specifically Google Analytics, to help us understand site traffic.

4. Cookies and Tracking

Our website uses cookies to enhance your experience.

Opt-Out: You can set your browser to refuse cookies, though some parts of our site (like client portals) may not function correctly.

5. Your California Privacy Rights (CCPA/CPRA)

California law grants you specific rights:

Right to Know/Access: You can request a disclosure of the personal data we have collected about you.
Right to Delete: You may request that we delete your information (excluding data we must keep for legal, tax, or billing purposes).
Right to Correct: You have the right to fix inaccurate info (like an old gate code).
Right to Opt-Out of Marketing: You can unsubscribe from emails or SMS at any time by following the “unsubscribe” link or replying “STOP.”

6. Data Security

No Guarantee of Absolute Security: No method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, Sage Pet Waste Removal LLC cannot and does not guarantee its absolute security.

7. Contact Information

To exercise any of your rights or ask questions about our privacy practices, please contact us:

Sage Pet Waste Removal LLC

Email: support@sagepwr.com

Phone: 408-214-5813